What Customers Should Know

  • Not-So-Common Sense (Sensor Failures)
    So your vehicle won't start.  What's the first thing that comes to mind?  Battery dead? Starter motor worn out? Out of gas?  Well, those are all reasons that make sense.  But your ...
    Published on: Jun 19, 2020
  • Cruisin' on Down Main Street
    When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time.  Now d...
    Published on: Jul 05, 2020
  • A "Mounting" Problem (Motor Mounts)
    You know how heavy your engine and transmission are, so you can imagine how tough the parts that hold them onto your vehicle's sub-frame must be.  Not only must they support the weight, they also...
    Published on: Oct 11, 2020
  • Poor Reflections (Door Mirror Problems)
    Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some ...
    Published on: Oct 25, 2020
  • THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)
    We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a...
    Published on: Mar 28, 2021
  • Idle Talk about Engines (Causes of Rough Engine Idling)
    When you slow down at stoplight, your vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've ...
    Published on: Aug 15, 2021
  • Got it Covered! (Timing Cover Maintenance)
    You may have heard at one time or another about something called a timing belt or timing chain in your engine.  And you may know that if they fail… well, let's just say that there can be s...
    Published on: Sep 05, 2021
  • Getting from E to F (Fuel Gauge Problems)
    Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the ro...
    Published on: Sep 12, 2021
  • Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)
    It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, ther...
    Published on: Nov 21, 2021
  • Visibility Disaster! (Windshield Washer Pump Replacement)
    Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield.  You push your windshield washer switch expecting a goo...
    Published on: Dec 05, 2021
  • In a Fog (Fogged Windows in Cold Weather)
    It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep...
    Published on: Dec 12, 2021
  • Low Power Mystery (Ignition Coil Service)
    It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly....
    Published on: Jan 02, 2022
  • NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
    You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer ...
    Published on: Jan 16, 2022
  • The Right Stuff (Choosing Replacement Parts)
    Let's face it.  Vehicles are complicated machines, each having thousands of parts.  And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need ...
    Published on: Jan 23, 2022
  • If You Drive Like a Maniac (Aggressive Driving is Bad for a Vehicle)
    When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll ...
    Published on: Mar 20, 2022
  • When "Oh, no!" Turns Into, "All right!"
    Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you'...
    Published on: May 01, 2022
  • Weather Station on Wheels (Vehicle Sensor Maintenance)
    You probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rai...
    Published on: May 29, 2022
  • DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)
    A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of...
    Published on: Sep 25, 2022
  • I Had No Idea! (Four Things You Didn't Know About Vehicles)
    Bet you didn't know: Some of the earliest rearview mirrors were marketed as "Cop Spotters" so drivers would know when police were following them. Who wants a ticket, anyway? According to eBay Motors,...
    Published on: Nov 20, 2022
  • Out with the Old (Vehicle Parts that Wear Out)
    Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, ev...
    Published on: Jan 01, 2023